SHIPPING WAREHOUSE
DEKELIFE uses several methods for shipping products. We recommend specific delivery methods for different products, based on weight or size, to give our customers the most dependable and competitive pricing. All orders ship from either our USA or ES warehouse.
PROCESSING TIME
All orders are subject to a 24-48 business hours processing period before shipping.
SHIPPING TIME
Arrive and could be delayed during the Covid-19 pandemic. Due to the different locations of our warehouses, the transportation process of some products might take longer than usual. You are welcome to contact us if you have any concerns. Thank you for your incredible patience!
We have two different shipping methods offered: Standard Shipping and Express Shipping; the respective shipping time will be:
1. Standard Shipping 7-10 Business Days.
2. Express Shipping 3-5 Business Days.
CARRIER
Packages will arrive at your door via DHL / UPS / USPS / FedEx / Amazon, etc.
SHIPPING FEE
Standard Shipping costs $4.99, and Over $59 Free.
Express Shipping costs $12.99, and Over $129 Free.
TAX
Tax is not included in the price; there will be an extra charge.
If you have any other questions, please contact us at support@dekelife.com
*FOR EU TAXES
From 1 July 2021, DEKELIFE generally will need to collect VAT on sales of goods delivered to EU consumers, including circumstances where goods are dispatched from outside of the EU with an order value of up to EUR 150 or where goods are shipped from within the EU where the seller is established outside the EU.
ORDER CANCELLATION
Please have a look at our Warranty & Return for more information.